Background
The Decentralisation and Administrative Reform Programme (DAR) aims to support sub-national administrations and line agencies in partner districts and municipalities to deliver public services in a more harmonised, responsive and accountable manner, with a focus on improving selected areas of service provision.
The project is commissioned by German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Its partners are the National Committee for Sub-national Democratic Development (NCDD) selected districts/ the municipality in Battambang Province. The Ministry of Civil Service (MCS) also partners with the BMZ-funded component of the DAR Programme.
The DAR Programme builds on a previous Administration Reform and Decentralisation Programme / EU Strengthening Performance, Accountability and Civic Engagement of Democratic Councils in Cambodia (EU SPACE) Project and the European Union for Decentralisation and Administrative Reform (EU DAR) project.
Approach and Results
The programme builds on predecessor projects that have already helped government agencies and non-governmental organisations to gain a thorough understanding of administrative reforms, democratic decentralisation and accountability. While the primary focus of the earlier programmes was initially on advising partners at central government level on developing the legal framework, the focus in the new phase is on the implementation of national strategies at regional level. In this context, the practical application of regulations goes hand in hand with the strengthening of councils and public administration.
To implement decentralisation and administrative reform, the programme works with the Secretariat of the National Committee for Sub-National Democratic Development, the Ministry of Interior, the Ministry of Civil Service and other relevant ministries at national level.
At regional level, the programme advises the partner districts in Battambang Province to enable them to provide better social and administrative services. It also strengthens the regional governments so that they can test and implement mechanisms that facilitate responsive and accountable service provision. To achieve this, the programme works with civil society actors to ensure that they play a greater role in decisions on service provision. Services such as the local ombudsperson are strengthened to increase transparency.
The programme is also working to improve cooperation between regional governments and sector authorities and between selected ministries on a sustainable basis, and it supports the efforts of councils, local governments and sector authorities to manage their service personnel in an increasingly performance-driven manner.
Results
Together with its national and subnational partners, DAR and its predecessor projects developed different materialsand important documents with the aim to strengthen subnational administrations and governments to implement their roles and responsibilities and to exercise their general mandate. In addition, good practices from partner districts have been collected for vertical and horizontal upscaling. To get to know the needs and realities at district and municipal level better, studies have been undertaken and tailor-made training courses have been developed to react to needs of SNA and councillors. All these efforts aim to improve service delivery and thus to better serve citizen’s needs. The documents developed can be downloaded below:
DAR
I. Studies and reports
- Status-quo of accessibility and understandability of the District/Municipality budget
- Report on In-Depth Study on the Ombudsperson: The current situation of the local complaint mechanism (Ombudsperson), including a short view on the OWSOs, in Battambang Province and Kampong Chhnang Municipality
- Documentation of lessons learnt on the implementation of transfer of education functions
- Satisfaction survey report of Local NGOs on public service delivery of sub-national administration (2021)
- Satisfaction survey report of Local NGOs on public service delivery of sub-national administration (2022)
- Vision for the health sector on delivery of basic health services in the next 5/10 years (in progress)
- Joint list of recommendations between SNAs and CPDD on the improvement of DMAs’ participation mechanism and platforms(Khmer)
- Endorsed list of recommendations for improving working conditions of DOs
II. Success stories on service delivery
- Success stories on developing Deika on SWM
- Flowcharts on the standard process in coordinating social issues in districts(khmer)
- Practical experience and lesson learned on best model public service delivery agencies
- Video Success stories on service delivery
III. Legal framework
- Guideline on best model primary-secondary school(Khmer)
- Guideline on best model health center
- Legal regulations on SNA personnel
- Manual on Principle and Procedure for administrative services delivery through One Window Service Office of District, Municipal and Khan Administration
- Compilation of Sub Decree on Functions and Structure of Municipality, District and Khan Administrations and Sub Decree on The Assignment of Health Management Function and Health Service Delivery to the Capital and Provincial Administration
IV. CD materials
- Training manual for WCCC on leadership and empowerment, advocacy, counselling, data collection and project proposa
- Publication toolkit and training Manual
- ToT’s Training materials on revised OWSO guidelines
EU DAR
- Toolkits to support the implementation of selected permissive functions for districts, including step-by-step practical guides as well as relevant materials:
- Toolkit: Facilitated approach
- Sector Toolkit: Awareness raising on solid waste management
- Sector Toolkit: Improving handwashing in schools
- Sector Toolkit: Prevention of domestic violence
- Sector Toolkit: Awareness raising on OWSO/Ombudsman
- Sector Toolkit: Improving food and drink hygiene in schools
- Directive and Billboard on market order
- Billboard and photo handbook on awareness raising for risks of alcohol and drug abuse
- Citizens’ consultation hour schedule
- Selected factsheets and capacity development materials to highlight topics relevant to SNA and councillors:
- Factsheet Compendium on EU DAR activities in Decentralisation and Administrative Reform
- Public Financial Management Compendium (handbook)
- Learning Exchange Power Point Compendium
- Performance Management System Compendium for implementation at OWSO
- Study reports as well as lessons from the implementation of the general mandate:
- Permissive Functions Study
- Functional Assignment Study
- Performance Management System Survey Report
- Report on EU DAR’s Closing Event
- Success stories – selected best practices in service delivery implemented by EU DAR’s partner districts and municipalities:
- Other materials produced by EU DAR and its partners:
- Video on Service Delivery in Battambang
- Video on Coordinated Service Delivery
- Poster on coordinated services implemented by EU DAR’s partner districts
- EU DAR Facebook Page
- Video on EU DAR project’s closing event on April 9th, 2019
EU SPACE
- Technical documents and relevant coaching manual
- Technical Document on Council Meetings_En
- Technical document on Council Meeting_Kh
- Coaching Manual Council Meeting_En
- Coaching Manual Council Meeting_Kh
- Technical Document on Dissemination and Consultative Forum_En
- Technical Document on Dissemination and Consultative Forum_Kh
- Coaching Manual Dissemination and Consultative Forum_En
- Coaching Manual Dissemination and Consultative Forum_Kh
- Technical Document on Civic Engagement_Kh
- Technical Document on Civic Engagement_En
- Coaching Manual on Civic Engagement_En
- Technical Document on Deika_Kh
- Technical Document on Deika_En
- Technical Document on Permissive Funcitons_En
- Technical Document on Permissive Funtions_Kh
- Technical Document on Inter-Governmental and Intra-Governmental Relations_En
- Technical Document on Inter-Governmental and Intra-Governmental Relations_Kh
- Technical document on Social Equity and Inclusiveness
- A compilation of legal documents related to SNDD and PAR in order to improve the quality of service delivery:
- Compilation of legal documents related to SNDD
- Compilation of legal documents on SNDD (March 2016)
- Compilation of legal documents on SNDD (Aug 2013)
- Legal document related to Human Resource Management at Sub-national level (October 2018)
- Reports and studies
- Functional Assignment in Land and Natural Resource Management: Medium to Long Term Options_Kh
- Functional Assignment in Land and Natural Resource Management: Medium to Long Term Options_En
- Review Potential Functions for Commune and Sangkat Councils of National League of Commune and Sangkat councils_En
- Review Potential Functions for Commune and Sangkat Councils of National League of Commune and Sangkat councils_Kh
- Decentralization in some countries_Kh
- Multi-Level Citizen & Councilor Survey: An Index to Measure Sub-National Democratic Accountability in Cambodia